Privacy Policy

Our Commitment to Your Privacy

Welcome to YourFEX.com. Your privacy is a cornerstone of our business and fundamental to the trust you place in us. This policy outlines how we collect, use, protect, and handle your personal information. We are committed to complete transparency and putting you in control of your data, in alignment with our core promise of 'Your Pace, Your Privacy'.

What Information Do We Collect?

We collect information in a few different ways, always with the goal of providing you with the best possible service.

Information You Provide Directly to Us

• For Quotes & Applications: When you choose to apply for an insurance policy through our platform, we collect necessary personal information such as your name, date of birth, contact information, and health-related details. This information is required by our insurance carrier partners to provide accurate quotes and for underwriting purposes.
• For Communication: If you contact us directly via email, our contact form, or by phone, we will collect your name, email address, phone number, and the contents of your message so we can respond to your inquiry.

Information Collected Automatically

• Usage Data: Like most websites, we collect non-personally identifiable information that web browsers and servers typically make available. This includes browser type, language preference, referring site, and the date and time of each visitor request. This data helps us understand how visitors use our site so we can improve our services.
• Cookies: We use cookies to enhance your experience on our site. These small files help our site remember your preferences. You have full control to accept, decline, or manage cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and process the services you request, including generating insurance quotes and submitting applications to your chosen carriers.
• To communicate with you, respond to your inquiries, and provide ongoing customer support.
• To improve, maintain, and optimize our website, tools, and services.
• Our Promise: We will never sell your personal information to unrelated third-party marketing companies for the purpose of unsolicited sales calls, texts, or emails. Your data is used only to facilitate the insurance application process you initiate.

Data Security & Sharing

We implement robust administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. Your personal data is only shared with the specific A-rated insurance carrier(s) you choose to apply with, as is necessary to process your application. We do not share your data with any other third parties without your explicit consent, unless required to do so by law.

Our Brokerage & Partner Structure

To provide our clients with the best possible selection of A-rated carriers, YourFEX.com operates as an independent brokerage in partnership with the BackNine Insurance & Financial Services, LLC platform. You can learn more about them at https://back9ins.com/.

We also maintain strategic local partnerships with other firms, including Serving Those Who Serve (Greensboro, NC) and Exefincon (Greensboro, NC).

Please note that these entities are not responsible for the individual actions of brokers operating under the YourFEX license #20653290.

Your Control Over Your Information

You have the right to review and request correction of your personal information held by us. If you have any questions about this policy, wish to make a request, or have any concerns about your data, please do not hesitate to contact us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Contact@yourfex.com.